The Shangri-La Hotel, The Marina, Cairns

When challenged with finding a new staff recognition program to improve engagement and drive more effective recognition practices in our hotel, we found we had many choices. Our priorities were to find an Australian owned & operated business that offered a versatile product that was well presented, easy to use and great value. We were […]

Laurimar Medical

We have been considering ways to increase employee engagement.  We decided that the best way to create the empowered and engaged team we want was to ask the team what they wanted. Part of their response involved wanting a recognition and reward system. In the modern age, social-type platforms appeal and we started looking for […]


As a small growing eLearning company we were looking for an online rewards system that would provide our current staff with instantaneous rewards and recognition while providing the ability for staff to strive towards more aspirational rewards. An internet search provided the names of a number of companies that delivered this service and now it […]

Engagement or failure? Your choice

According to a new report by Modern Survey, 29% of hospitality employees are disengaged. It’s the highest of any industry by some margin, with the services industry a close second. Hospitality is also traditionally in the highest percentage sector for staff turnover. Employee engagement is slipping despite high levels of confidence in our organisations and […]

A year to remember

As we rapidly move towards the year end, I have been reflecting on the most successful year for Brownie Points to date. With the launch of the mobile App, new functionality to automate the celebration of birthdays and anniversary of service in real time, and additional features around gamification, we have signed many new clients […]

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